1. Introduction

Welcome to Cosmos. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you stay at our Property or use our website.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, and identification documents.
• Booking Information: Details related to your reservation, stay, and preferences.
• Payment Information: Credit/debit card details and other payment information.
• Communication Data: Emails, messages, and other communications with us.
• Usage Data: Information on how you use our website, including IP addresses, browser types, and browsing history.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To process and manage your bookings.
• To communicate with you regarding your stay.
• To improve our services and customer experience.
• For billing and payment processing.
• To comply with legal and regulatory requirements.
• To send you promotional materials, offers, and updates (if you have opted-in to receive them).

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors and IT support.
• Legal Authorities: When required by law or to protect our rights, property, or safety, or that of our guests and employees.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no system can be completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict the processing of your personal information.
• Withdraw consent for processing your personal information.

To exercise these rights, please contact us at 8984992333.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hotel Cosmos,
Bhubaneswar , Odisha
Phone: 8984992333